Terms and Conditions

Last updated: February 26, 2026

OVERVIEW

Welcome to Poop Scoop Fairy. These Terms and Conditions govern your use of our website and services. By accessing this website or booking services, you agree to be bound by these Terms. By booking services, you agree to our detailed Terms of Service / Client Services Agreement (CSA), which governs billing, cancellations, and service policies. If you do not agree, please do not use our website or services.

Poop Scoop Fairy is a pet waste removal service operating in Texas.

SERVICES

Poop Scoop Fairy provides residential and commercial pet waste removal services. Service availability may vary by location. We reserve the right to refuse or discontinue service at our discretion, including but not limited to safety concerns, aggressive animals, unsafe yard conditions, or nonpayment.

Customers are responsible for:

• Ensuring safe and reasonable access to the property
• Securing pets during service visits
• Unlocking gates and clearing debris, tall grass, or obstacles
• Informing us of any hazards on the property

If service cannot be completed due to unsafe or inaccessible conditions, a service fee will still apply.

SCHEDULING AND BILLING

By booking services, you agree to our detailed Terms of Service / Client Services Agreement (CSA), which governs billing, recurring payments, late fees, and cancellations. Payment is due according to the CSA terms.

CANCELLATIONS AND RESCHEDULING

Please provide notice if you need to cancel or reschedule services. The CSA contains the complete policies regarding cancellation, pause requests, and service fees.

SERVICE GUARANTEE

While we strive to thoroughly remove visible pet waste during each visit, Poop Scoop Fairy does not guarantee 100% removal in every circumstance. For full details, please refer to the CSA.

LIMITATION OF LIABILITY

By using our services, you acknowledge and agree that Poop Scoop Fairy shall not be liable for:

• Pre-existing property damage
• Damage caused by pets
• Injuries to pets not secured during service
• Undisclosed hazards on the property

Our total liability for any claim arising out of or relating to our services shall not exceed the amount paid for the most recent service visit. Our liability is further outlined in the CSA.

WEBSITE USE

You agree to use our website for lawful purposes only. You may not:

• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Use our content without written permission

All content on this website, including logos, branding, and text, is the property of Poop Scoop Fairy and may not be copied or reproduced without permission.

SMS AND COMMUNICATION CONSENT

By submitting a form on our website, you consent to receive calls, texts, and emails related to your service request, appointment reminders, and occasional promotions. Message and data rates may apply. You may opt out at any time by replying STOP or END.

CHANGES TO TERMS

We reserve the right to update or modify these Terms and Conditions at any time. Changes are effective upon posting to this page. Continued use of our website or services constitutes acceptance of the updated Terms.

GOVERNING LAW

These Terms and Conditions are governed by the laws of the State of Texas. Any disputes arising from these Terms or our services shall be resolved in Texas. Binding arbitration and additional dispute resolution terms are detailed in the CSA.

CONTACT US

If you have any questions about these Terms or our services, please contact us at support@poopscoopfairy.com